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Getting help

You have a question about Citry, or hit something that looks like a bug. Questions and bug reports both go to the GitHub repository at citry-dev/citry. This page shows where to post and what to include.

Search first

Someone may have hit the same thing already. Before you post, search:

Ask a question

If you cannot find an answer, ask in Discussions. Keep issues for bug reports and feature requests.

To get a useful answer quickly, include:

  • What you are trying to do.
  • A short component or template that shows the problem.
  • What you expected to happen, and what happened instead.

Report a bug

Open a bug report with enough detail for someone else to reproduce the problem:

  • The citry and citry-core versions. pip show citry citry-core prints both.
  • Your Python version and operating system.
  • The smallest component and render call that triggers the problem.
  • The full error message and traceback.

A small example that we can run is the biggest single thing that speeds up a fix.

Report a security issue

Do not open a public issue for a security problem. Report it privately through GitHub's private vulnerability reporting.